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Thread: Xcut problems

  1. #11
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    It appears that the cogs had a design fault and loads of the machines were returned for a new one
    but they also broke
    After many returns they discontinued the machine
    So I suppose I’m lucky it lasted so long
    Just waiting for the new cog to arrive
    Last edited by Little Jan; 12-11-2021 at 02:36 PM.
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    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  2. #12
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    Hope your replacement does the trick LJ. I thought it was a good machine as it folded into a small footprint, but could cut a wide range of dies.

  3. #13
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    Yes it is a good machine as you say it folds up to save space
    I bought it to make daughters wedding invites and favour boxes and I used a a4 folder to emboss them all
    I have a few a4 embossing folders and a festive one that I wanted to use for my Christmas cards
    My order for new cog is still processing I hope it comes soon
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    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  4. #14
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    Still no replacement cog
    I rang this morning and told to wait till Wednesday I was charged £3.95 postage for something that would be a large letter
    Bit miffed as my invoice 2 days after I paid showed it was sent 2nd class letter no tracking
    Sender said that you could not get tracking for £3.95 liar
    I asked if they got proof of posting No they had not
    And if it did not arrive to contact Royal Mail
    I sent an email showing Royal Mail postage prices and that itís senders responsibility not the recipients to sort it out
    Looks like Iím going to buy a new machine if cog does not show up
    Looked at tangerine itís discontinued
    So it looks like big shot pro as itís on offer
    Another machine that has been discontinued in the faithful cuttle bug
    I got my 1st one when it was first launched no
    Problems till it exploded a few months after I dropped it
    Had new one for must be 5 + years ( whispers so I donít tempt fate
    Itís still going strong although a bit tatty from constant use )
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  5. #15
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    Didn't know they had discontinued the Tangerine. I wonder if they will introduce another one, but there are so many different ones now it might not be worth it.

  6. #16
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    I did not know it had been discontinued either till I searched it
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  7. #17
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    Quote Originally Posted by Little Jan View Post
    I did not know it had been discontinued either till I searched it
    I dob’t think the Tangerine has been discontinued. It’s hard to get hold of one - it takes months for them to be in-stock.

  8. #18
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    Quote Originally Posted by pyjama princess View Post
    I dob’t think the Tangerine has been discontinued. It’s hard to get hold of one - it takes months for them to be in-stock.
    Oh right it was just that someone had said it had been when I googling it
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  9. #19
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    Itís showing on Tonicís site as Out of Stock.
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    http://pamelaspages.blogspot.com/

  10. #20
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    Still no sign of my cog company did not get proof of postage just stamp and in post box
    So they can’t claim from Royal Mail and I can’t prove so never got it will give it a few more days and get PayPal to step in
    Not had good luck with orders
    Ordered a pair of shoes for up coming wedding Blunts shoes on ebay they were dispatch Royal Mail 24 buttook 9 days
    They arrived today they looked lovey but I could not get my foot in them
    I am a small size three the width was 6 cm are they having a laugh
    Contacted seller who said to return them tracked and they will look at them
    It’s going to cost me nearly £5 in postage they were only £10.99 and they they said they would only return price paid as they sent them free delivery it’s not worth the hassle of going to town to return them and waiting the stated 14 days refund
    Will have to find someone will a 7 year olds width foot who likes 3 inch heels lol
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

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