Results 1 to 6 of 6

Thread: Hixxysoft

  1. #1
    Join Date
    Jan 2012
    Location
    Stroud, Gloucestershire
    Posts
    5,953
    Post Thanks / Like

    Default Hixxysoft

    Has anyone else had a problem with a delivery from Hixxysoft? I ordered an ALL and Create item on 20th November and to date haven't received it. I've emailed Hixxysoft twice over the last week and a half and no reply.

    I know there's the strikes to contend with, but 'stuff' I've ordered from other sources has arrived in a shorter time period..

  2. #2
    Join Date
    Nov 2009
    Posts
    3,909
    Post Thanks / Like

    Default

    No, but they were so terribly rude to me about 2 years ago when I enquired about missing items. Not just rude, but abusive to be honest. I wouldn't go near them. I was shocked.
    Thanks 1 Member(s) thanked for this post
     

  3. #3
    Join Date
    Jun 2008
    Location
    In A Little World Of My Own
    Posts
    11,047
    Post Thanks / Like

    Default

    I have order from them many times in the past with no problems but last order was a year ago
    But then found other places cheaper
    You don't have to be as mad as a box of frogs to be here but it helps:mysmilie_13:

  4. #4
    Join Date
    Jan 2012
    Location
    Stroud, Gloucestershire
    Posts
    5,953
    Post Thanks / Like

    Default

    Finally, after 3 emails, I've received a reply. They're saying that orders are caught up in the postal strikes and the fact that their local sorting office has a big backlog. I'm not so sure - I've received another order I placed with them after the one that's missing.

  5. #5
    Join Date
    May 2011
    Location
    Kent
    Posts
    3,085
    Post Thanks / Like

    Default

    I have used Hixxysoft several times with no problems. But I had a similar situation last Christmas with a seller on Etsy - I had received stuff from a more recent order, but my original order hadn't appeared. Fortunately it was tracked and was found to be sitting in her local sorting office, which was having problems with staff off with Covid at that time. It did arrive eventually, and I felt sorry for the business owner who was trying to get goods to her customers on time. but who was having deal with a situation beyond her control.
    Likes 1 Member(s) liked this post
     

  6. #6
    Join Date
    Jan 2012
    Location
    Stroud, Gloucestershire
    Posts
    5,953
    Post Thanks / Like

    Default

    My order finally arrived yesterday.
    Likes 4 Member(s) liked this post
     

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •